When you view www.jrobsoncounselling.com (hereafter known as ‘the Site’) your visit and any dispute over privacy is subject to this Privacy Statement, the Disclaimer and the Terms and Conditions of use. 

J Robson Counselling recognises the importance of protecting the privacy of anyone who visits the Site. This Privacy Statement sets out the policy adopted by J Robson Counselling towards the collection and use of information obtained from those visiting and using this site. By visiting or using the Site you consent to the collection and use by J Robson Counselling of information about you in accordance with the Data Protection Act 1998 and this Privacy Statement.

 

When registering with the site, completing a Contact Information Form or contacting us by email, we obtain personal information (e.g. user’s name, email address, postal address, telephone numbers etc.) from you. This information may be held on our database and will be kept secure. The information will not be made available for sale, and shall not be shared with third parties except where: 

• You have consented; or

• There is a legal requirement to do so

The personal information may be used for notifying customers and partners of future updates to our products and services. 

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The web server also automatically collects standard information such as a user’s IP address, browser type, operating system access times etc. Like many websites we may use cookies, these are small electronic files which are placed on a user’s hard drive to identify a user. You can check your ‘Cookie’ file and delete those you do not want. You can also disable cookies in your web browser so your computer will not receive them. The information received is to monitor the volume, type and pattern of traffic using the Site. They are also used to track the contents of your shopping cart if you choose to purchase documents. Any such information held by J Robson Counselling will not be disclosed to a third party. 

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The Site contains hypertext links. J Robson Counselling is not responsible for the privacy policies operated by the owners of those sites and does not accept responsibility for any information obtained by third parties as a result of use by you of such hypertext links. 

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J Robson Counselling reserves the right to update or modify this Privacy Statement. Any changes to this Privacy Statement will be posted on this site so users are always aware of the information collected, the reasons for such collection and the purposes, if any, to which J Robson Counselling may put such information. J Robson Counselling encourages users who may have specific concerns about the gathering or use of any such information to view this Privacy Statement regularly. 

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Please contact us at jeannetterob@aol.com if you wish to have your personal information removed from a particular mailing list or database at any time.   

If you wish to make a complaint relating to your data, please contact us at jeannetterob@aol.com   with a subject title of ‘GDPR Complaint’. 

We will respond to any email relating to your data within 30 days of receiving the email.